Running Warehouse Careers

Customer Service

Careers at Running Warehouse

If you're interested in working with us, apply in person at our retail store. Our application can be downloaded here, or picked up in the store at:

181 Suburban Road
San Luis Obispo, CA 93401
(805) 548-2003

  • Competitive Pay
  • Health Benefits and Vacation Time for Full-Time Positions
  • Flexible Schedules for Part-Time Positions
  • 401(k) and Profit Sharing Plans
  • Generous Discount on Sports Warehouse Merchandise
  • Run-Oriented Environment with Weekly Group Runs
  • On-Site Fitness Facility and Tennis Court

Derek

"Being a dedicated runner, I can’t think of a better place to work than Running Warehouse. I have a flexible schedule that works around my training and racing schedule, I have access to the latest products and I have all the running partners I need. Also, being able to solve difficult problems that keep our customers from being able to do what they love provides a deep satisfaction for me on a daily basis."

Becky

"I am proud to work with a team of like-minded people who are genuinely passionate about running and sharing that excitement with our customers. One of my favorite parts of this job is having the opportunity to learn about and try out the latest products, from shoes to apparel to nutrition. Everyone from our buying staff, customer service and returns department all want to provide the best possible shopping experience for our customers, which makes being part of it so special."

Liese

"Running Warehouse is a great place to work; the atmosphere is upbeat and the team is motivated! For me, the most fulfilling part about working at RW is participating in local community events such as City to Sea Marathon and the Avila Beach Turkey Trot. RW also donates thousands of returned, lightly worn shoes to schools and non-profit organizations through our Quick Start Program. It is a privilege to work with a company that goes out of its way to care for people from all walks of life who have a passion for running!"

Retail
We have one retail store adjacent to our warehouse in San Luis Obispo, CA. Our store is perhaps the most well-stocked running specialty store in the nation - everything on our site is available in the retail store. Our retail staff excels in helping customers select the right footwear, apparel and accessories for their running goals.

Buying & Merchandising
Running Warehouse is serious about being the finest online run specialty shop. We don't sell tents, blenders, or Chihuahua bobbleheads. Our buyers have a deep understanding of what runners need to be successful when training and racing, and are hyper focused on bringing in only the finest products our customers can trust.

Web Content
A lot goes into keeping our website humming. Our web content team creates the best customer experience on our website, markets to current customers, and connects with new customers online. Web content staff members are product experts with a finger on the pulse of what runners today want in an online retail experience.

Online Customer Service
No one provides better customer support in an online running store. Our customer service team facilitates customer orders, handles product questions, and fields concerns about order issues. We personally review all orders for accuracy and validity, and we're super prompt in handling shipping issues so that our customers get exactly what they need, when they need it. Our representatives provide support via phone, email and live chat, and have the extensive product knowledge that our global customer base expects.

Returns
OK, so not every purchase from us is the right one. Our returns team makes it easy to send purchases back to us for an exchange or refund, and accurately handles hundreds of returned products each day.

Team Sales
Our Team Department helps coaches, club presidents and others who want to purchase uniforms, team accessories and other team apparel in quantity. We work closely with a local screen-printing and embroidery service to produce custom uniforms quickly and ship them to teams across the country.