Running Warehouse Global Privacy Policy

We may collect personal information that you provide when you:

• Register for an account and/or Login through our Website;
• Purchase products and/or use our Services;
• Sign up for email communications or promotions;
• Contact us regarding products, customer support, our affiliate program or other inquiries.
• Participate in our interactive features, including message boards, promotions, contests, or surveys.
• Provide product recommendations or reviews.
• Interact with us on social media, such as liking, commenting, or direct messaging our profiles.
• Request a return, refund, or warranty service.
• When you visit any retail stores or attend in-person events we host or sponsor.

Information you provide:

• Contact details such as your name, email address, postal address, and phone number.
• Payment information such as credit or debit card numbers, payment plans, electronic payment choice, or use of gift cards.
• Order Information including purchase history, product preferences, use of promotional codes, and optional add-ons such as charitable donations.
• Information we obtain when you sign up for email communications, download content and communicate through our message boards and/or community forums.
• Information when you use our customer service tools, including interactive chat features, which may include providing your contact and order information.
• Information from your inquiries into our products or Services, or potential business relationships, which may include providing us with your name, personal or work email, personal or work phone number, company name, position title, website, social media links, and time zone.
• Information when you call, or otherwise engage with our customer support personnel including communications via email, chat, or phone.
• User-Generated Content: Reviews, testimonials, and other content you submit on our website or social media pages.
• Information we obtain from you when you visit our stores or engage with us at an in-person event.

Information we automatically collect:

• Metadata and analytics for your use of our website or Services, including IP address, device and browser information, date/time of visits, new or returning visits, products viewed, page response times, referral URLs, URL clickstreams, how long you stay on our pages, what you do on those pages, items you place or remove from a shopping cart.
• We may use cookies, beacons, pixel tags, and other similar technologies to collect additional information automatically as you interact with the Services, our ads on other websites, and to personalize your experience with our Services. Learn more about our 'Cookies and other technologies' below.

Information we automatically collect:

• Metadata and analytics for your use of our website or Services, including IP address, device and browser information, date/time of visits, new or returning visits, products viewed, page response times, referral URLs, URL clickstreams, how long you stay on our pages, what you do on those pages, items you place or remove from a shopping cart.
• We may use cookies, beacons, pixel tags, and other similar technologies to collect additional information automatically as you interact with the Services, our ads on other websites, and to personalize your experience with our Services. Learn more about our 'Cookies and other technologies' below.

Information from third parties:

• When you interact with our accounts through our brand or community forums on a social media platform, we may collect certain information that you or the platform make available to us such as your social media account information, your social media 'likes', click-throughs to our Website, or custom messaging interactions.

We may also make inferences about you that we believe are relevant to you and/or your household based on the information we have collected, which may include your (non-precise) geographic location.

We use the personal information we collect for the following purposes:

• To enable registrations and manage your account.
• To process payments securely.
• To fulfill product purchases.
• For customer support.
• To communicate with you, including via email, phone, and SMS.
• For marketing and advertising on our site, via email or on third party websites.
• For product reviews and recommendations.
• For other business and legal purposes, such as to detect and prevent fraud, to collect amounts owing to us, and to maintain business records.
• For data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve your experience.
• To generally improve our Services.
• With your consent.

We may disclose your information with our corporate affiliates, as well as vendors or service providers for specific business purposes including entities who:

• Process secure payments and/or provide refunds.
• Help us communicate with you, such as through email and SMS service providers.
• Manage and optimize our website and Services, including cloud hosting services or message board forum tools.
• Help us deliver your orders and manage returns, including shipping services.
• Help us provide customer support, including use of interactive chat features.
• Provide marketing and advertising services (see 'Use Of Cookies And Tracking Technologies' for more information on your choices with these services).

We may disclose your personal information in order to:

• Protect the legal rights of our company, our employees, our agents, and our affiliates.
• Protect the safety and security of our customers.
• Detect and protect against fraud.
• Comply with law or legal process.

We may disclose your personal information as part of a business transition. For example, we may disclose your personal information with:

• Prospective purchasers exclusively to evaluate the proposed transaction.
• Companies that buy the assets or stock in us. Such companies may use and disclose personal information for purposes similar to those described in this Privacy Policy.

We may disclose de-identified, aggregate, or anonymous information for any purpose. This means that the information we disclose does not identify specific individuals, nor is combined with other data to protect your privacy.

Residents of the United Kingdom and European Economic Area may reference the 'List of EU/UK Vendors and Processors/Service Providers' for more information about specific vendors and processors/service providers we may share your information with.

We provide you with the following choices with our use of your personal information:

• Access and/or modify the personal information we maintain about you.
• Delete the personal information we maintain about you. Please note we may be required to retain some information for legal or accounting purposes.
• Opt out of certain uses of your personal information, notably:
  • Email marketing. You can unsubscribe to our email list by clicking the unsubscribe link at the bottom of marketing emails.
  • SMS marketing. You can opt out at any time by replying STOP.
  • Targeted advertising. Please refer to the 'Use of Cookies and Tracking Technologies' section below to learn how to opt out of tailored ads.

You can exercise these rights by contacting us at privacy@warehousesports.com

Like many companies, we use cookies and similar technologies (such as pixel tags) to collect information about your web browsing activities, your interactions with our emails, to serve tailored ads or for the purposes described in this Privacy Policy. There are a number of ways to opt out of having your online activity and device data collected through these services, which we summarize below:

• Opting out of cookies: You can opt out of cookies by clicking the 'Your Privacy Choices' button found at the bottom of our Cookie Policy page.
• Blocking Cookies In Your Browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. For more information how to manage and delete cookies, visit https://allaboutcookies.org/.
• Advertising Industry Opt-Out Tools. You can use these industry opt-out options to limit use of your information for interest-based advertising online or in apps by visiting https://optout.aboutads.info for U.S. residents, and https://www.youronlinechoices.eu for EU/UK residents.
• With Each of Our Vendors Individually. The following advertising or marketing services partners offer opt-out features that let you opt-out of use of your information for interest-based advertising or profiling:

Please note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.

Our U.S. and European websites may maintain different affiliate programs, within the framework of which we provide interested third-party site operators with partner links that lead to our offers for placement on their websites. Cookies may be used for these affiliate programs, which are generally set on the partner website after clicking on a corresponding partner link and for which we are therefore not responsible under data protection law. These cookies are small text files that are stored on your device in order to be able to trace the origin of transactions (e.g. "sales leads") that were generated via such links. This allows us to recognize, among other things, that you clicked on the partner link and were redirected to our website. This information is required for payment processing between us and the affiliate partners. If the information also contains personal data, the processing described is based on our legitimate financial interest in processing commission payments.

We protect information we collect about you by maintaining physical, electronic and procedural safeguards designed to prevent unauthorized access to user data retained in our servers, however, due to the inherent open nature of the Internet, we cannot ensure or warrant the security of any information provided online. We take reasonable precautions to protect your information both online and offline. The servers on which we store data are kept in a secure environment.

We will retain your information for as long as your account or inquiry is active or as needed to provide you with the Website or any requested services, and for a reasonable time thereafter in accordance with our standard procedures or as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements. Even if we delete some or all of your Personal Information, we may continue to retain and use aggregate or anonymous data previously collected and/or anonymize or aggregate your Personal Information. Please note that we will not be liable for disclosures of your data due to errors or unauthorized acts of third parties.

If you are a resident of California, Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have certain privacy rights afforded to you under the law.

Additional Privacy Rights:

In addition to the privacy choices listed above, if you are a resident of the above states, you may have the right to:

• Opt out of the 'sale' or 'share' of your personal information for targeted or cross-contextual behavioral advertising. We do not 'sell' or 'share' your personal information for monetary benefit. However, some third party cookies placed on our Website may be considered a 'sale' or 'share' under these privacy laws when they are used for targeted or cross-contextual behavioral advertising on other websites. You may opt out of such uses as detailed in 'Use Of Cookies And Tracking Technologies' section above.
• Sensitive personal information. We do not collect sensitive personal information as regulated by these state privacy laws.

Appeal:

• If we deny your privacy request, you may appeal that decision by emailing us at privacy@warehousesports.com. If, after we have processed your appeal, you are still unsatisfied with our response, you have the right to file a complaint with your state attorney general.

Residents of the United Kingdom ("UK") and European Economic Area ("EEA") are provided certain privacy rights under the UK and EU General Data Protection Regulations ("GDPR"):

• Right to information pursuant to Art. 15 GDPR;
• Right to rectification pursuant to Art. 16 GDPR;
• Right to erasure pursuant to Art. 17 GDPR;
• Right to restriction of processing pursuant to Art. 18 GDPR;
• Right to information pursuant to Art. 19 GDPR;
• Right to data portability pursuant to Art. 20 GDPR;
• Right to revoke consent given in accordance with Art. 7(3) GDPR;
• Right to lodge a complaint pursuant to Art. 77 GDPR.

Legal Basis:

Under the GDPR, we process 'Personal Data' (as defined in the GDPR) under the following legal basis.

Controller Designation:

Under the GDPR, we are designated as a 'Controller.'

Cross-Border Data Transfers:

All data is stored in the United States. As such, if you are a resident of the EEA, UK, or Switzerland, we may transfer to, and store the data we collect about you, to countries other than the country in which the data was originally collected, including the United States. Those countries may not have equivalent data protection laws as the country in which you provided the data. When we transfer your data to other countries, we will protect the data as described in this Privacy Policy and comply with applicable legal requirements providing adequate protection for the transfer of data to countries outside the EEA, UK, and Switzerland. We rely on Standard Contractual Clauses ("SCCs") for the transfer of personal data to countries that have not received an applicable adequacy decision, as well as the UK's 'International Data Transfer Addendum' to the SCCs.

Data Protection Officer:

We have appointed a Data Privacy Director to oversee compliance with this Privacy Notice. If you have any questions about this Privacy Notice or how we handle your Personal Data, or would like to request access to your Personal Data, please contact our Data Protection Officer at data.protection@warehousesports.eu.

Additional Rights for UK or European Economic Area Residents:

In addition to the rights granted above, if you are a UK or EEA resident, the GDPR grants you the right to lodge a complaint against us with your local data protection authority. You can find your data protection authority at https://edpb.europa.eu/about-edpb/about-edpb/members_en.

If you are concerned that the way we collect, process, or disclose your personal information may be in breach of the Australian Privacy Principles, please email us with the details of your complaint to privacy@warehousesports.com If you are unsatisfied with the response you receive from us, you are entitled under the Privacy Act 1988 (Cth) to make a complaint to the Office of the Australian Information Commissioner. Information about how to make a complaint is available from the Office of the Australian Information Commissioner's website (www.oaic.gov.au).

We do not intentionally collect any personal information from children under the age of 13 (or 16 in California). If you are under the age of 13 (or 16 in California), please ask a parent or guardian for help in using our Website or purchasing any products. If you believe we have obtained personal information associated with children under the age of 13 (or 16 in California), please contact us at privacy@warehousesports.com and we will delete it.

Our Website and Services may contain links to other websites or services. We do not exercise control over the information you provide, or is collected by these third-party websites. We encourage you to read the privacy policies or statements of the other websites you visit.

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated Privacy Policy on this page with a 'Last Updated' effective date of the revisions. We encourage you to look for updates and changes to this Privacy Policy by checking this page when you access our Services.

If you have any questions about our privacy or security practices, or if you would like to submit a privacy request, you can contact us by email at privacy@warehousesports.com or at:

Running Warehouse
181 Suburban Road
San Luis Obispo, CA 93401

Running Warehouse Europe
Am Ziegelplatz 15
77746 Schutterwald
Germany

Stripe

One or more online payment methods from the following provider are available on this website: Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland.

If you select a payment method from the provider that requires you to make an advance payment (e.g., credit card payment), the payment details you provided during the ordering process (including your name, address, bank and payment card information, currency, and transaction number), as well as information about the content of your order, will be passed on to the provider. In this case, your data will be passed on exclusively for the purpose of processing the payment with the provider and only to the extent necessary for this purpose.

If you select a payment method that requires the provider to pay in advance (e.g. purchase on account, installment purchase or direct debit), you will also be asked to provide certain personal information (first and last name, street, house number, postal code, town, date of birth, email address, telephone number, and, if applicable, details of an alternative payment method) during the ordering process.

In order to protect our legitimate interest in determining our customers' solvency, we will forward this data to the provider for the purpose of a credit check. The provider will check, based on the personal data you provide and other data (such as shopping cart, invoice amount, order history, and payment experience), whether the payment option you have selected can be granted in light of payment and/or default risks.

The credit report may contain probability values (so-called score values). To the extent that score values are included in the credit report results, they are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things, is used in the calculation of the score values.

You can object to this processing of your data at any time by sending us a message or contacting the provider. However, the provider may still be entitled to process your personal data if this is necessary for contractual payment processing.

Fastly

We use a content delivery network from the following provider: Fastly Inc., 475 Brannan St. #300, San Francisco, CA 94107, USA

This service enables us to deliver large media files such as graphics, page content, or scripts more quickly via a network of regionally distributed servers. This processing is carried out to protect our legitimate interest in improving the stability and functionality of our website. We have concluded a data processing agreement with the provider that ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.

DATEV

For accounting purposes, we use the cloud-based accounting software service of the following provider: DATEV eG, Paumgartnerstr. 6-14, 90429 Nuremberg, Germany The provider processes incoming and outgoing invoices and, if applicable, our company's bank transactions in order to automatically record invoices, match them to the transactions and, from this, create financial accounting in a semi-automated process. If personal data is also processed in this case, the processing is based on our legitimate interest in the efficient organization and documentation of our business transactions.

SendGrid

Our email newsletters are sent via this provider: SendGrid Inc., 1801 California St #500, Denver, CO 80202, USA.

Based on our legitimate interest in effective and user-friendly newsletter marketing, we will pass on the data you provided when registering for the newsletter to this provider so that they can send the newsletter on our behalf.

Subject to your express consent, the provider also conducts a statistical evaluation of the success of newsletter campaigns using web beacons or tracking pixels in the emails sent, which can measure opening rates and specific interactions with the newsletter content. Device information (e.g., time of access, IP address, browser type, and operating system) is also collected and evaluated, but not merged with other data sets.

You can revoke your consent to newsletter tracking at any time with effect for the future. We have concluded a data processing agreement with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.

German Postal Service

We use the following provider as our transport service provider: Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn, Germany.

We will pass on your email address and/or telephone number to the provider prior to delivery of the goods for the purpose of coordinating a delivery date or providing delivery notification, provided you have given your express consent to this during the ordering process. Otherwise, we will only pass on the recipient's name and delivery address to the provider for the purpose of delivery. This information will only be passed on to the extent necessary for the delivery of the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.

Consent can be revoked at any time with future effect by contacting the controller named above or the provider.

DHL

We use the following provider as our transport service provider: DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany.

We will pass on your email address and/or telephone number to the provider prior to delivery of the goods for the purpose of coordinating a delivery date or providing delivery notification, provided you have given your express consent to this during the ordering process. Otherwise, we will only pass on the recipient's name and delivery address to the provider for the purpose of delivery. This information will only be passed on to the extent necessary for the delivery of the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.

Consent can be revoked at any time with future effect by contacting the controller named above or the provider.

FedEx

We use the following provider as our transport service provider: FedEx Express Germany GmbH, Langer Kornweg 34 k, 65451 Kelsterbach, Germany

We will pass on your email address and/or telephone number to the provider prior to delivery of the goods for the purpose of coordinating a delivery date or providing delivery notification, provided you have given your express consent to this during the ordering process. Otherwise, we will only pass on the recipient's name and delivery address to the provider for the purpose of delivery. This information will only be passed on to the extent necessary for the delivery of the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.

Consent can be revoked at any time with future effect by contacting the person responsible named above or the provider.

FedEx

We use the following transport service provider: TNT Express GmbH, Haberstraße 2, 53842 Troisdorf, Germany.

We will pass on your email address and/or telephone number to the provider prior to delivery of the goods for the purpose of coordinating a delivery date or providing delivery notification, provided you have given your express consent to this during the ordering process. Otherwise, we will only pass on the recipient's name and delivery address to the provider for the purpose of delivery. This information will only be passed on to the extent necessary for the delivery of the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.

Consent can be revoked at any time with future effect by contacting the controller named above or the provider.

UPS

We use the following provider as our transport service provider: United Parcel Service Deutschland Inc. & Co. OHG.

We will pass on your email address and/or telephone number to the provider prior to delivery of the goods for the purpose of coordinating a delivery date or providing delivery notification, provided you have given your express consent to this during the ordering process. Otherwise, we will only pass on the recipient's name and delivery address to the provider for the purpose of delivery. This information will only be passed on to the extent necessary for the delivery of the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.

The consent can be revoked at any time with future effect by contacting the person responsible named above or the provider.